You make a post on social media and not a single person has something good to say. The app was obviously designed by a toddler. Put some of the money that you rob from us, into good developers. Why even have one? There’s literally no reason for this to “work” so poorly. This review is for spectrum as a whole, but it includes the pointless app. Even pressing the on demand button, the channel change will stop short and input one or two numbers instead of the 3 or 4 that are required for on demand channels. Try again and you’ll get channel 1 (which will default to 2), try again, you’ll get channel 7. You’ll have to try 10+ times for the remote to recognize what you’re putting in (ie- channel 178. Want to enter a channel directly? Good luck. Changing a channel takes 15 seconds per channel. They could do it faster back in the day, on the tube tvs with the cable hooked up directly to the TV. Be ready to wait a full 2 minutes to access a show on your DVR (with the newest model). Brighthouse was awful, but after becoming Spectrum, it’s even more atrocious. You CANNOT schedule recordings from it, you cannot view what’s on your DVR. App works maybe 5% if the time, but that is ONLY to watch TV. Don’t use the excuse of “it’s free”, for it being garbage. Every other company has an app and On Demand service. I’m sorry, but yes, we are paying for them, w the outrageously inflated prices. As far as the app and on demand go, their response is always “these are free perks, they’re not part of the plan you’re paying for”. Truly the worst company I’ve had the displeasure of having in my life and then they charge $200/mo just for cable and internet (with 1 dvr box). The technicians are destructive and sloppy. Their remotes, their cable boxes, their DVR boxes, the internet, the app. It’s hard to believe it’s 2018, with a company that’s still in 2001. HourglassAtaTime's Review of Spectrum Tv Reviewed on 9/6/18 11:59 AM Garbage service, garbage app star star_border star_border star_border star_border
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